Customer Service Representatives (Financial Services) Salary Canada

Average Canadian Customer Service Representative's Salary :: Customer Service Representatives' Wages in Canada

The table below details the hourly wages for Customer Service Representatives - Financial Services. The Canadian national occupation classification code (NOC) for this employment is 1433.

Job titles and exact duties vary in this occupation and examples of some job titles are: accounts bank teller, bank customer service officer and financial customer service representative.

The pay information below has been split into rough bands as follows:
  • Low pay: The bottom 10 percent of workers earn this.
  • High pay: The top 10 percent of workers earn this.
  • Average pay: The average wage in this sector after removing the bottom 10 percent and the top 10 percent of workers. Average pay is then calculated on the remaining 80 percent of workers' wages.

According to the latest figures, the highest hourly average wages are earned in Calgary, Alberta at $16.17 per hour and the lowest average wages are earned in Montreal, Quebec at $12 per hour.

The largest sector of employment for customer service representatives - financial services is finance and insurance. The average weekly earnings for the finance and insurance sector as a whole were $1093.14 in February 2011, a decrease of 0.8% on the previous year when average weekly earnings were $1102.02. Assuming an average working week of 36 hours, hourly average earnings in the sector for February 2011 are $30.37.

Average Hourly Wages for
Customer Service Representatives (Financial Services) in Canada

Location Low Wage
$
per hr
Average
$
per hr
High Wage
$
per hr

Year
Calgary - Alberta* 14.71 16.17 19.71 2009
Edmonton - Alberta 11.08 14.99 22.00 2011
Vancouver / Lower Mainland Southwest - British Columbia 10.62 15.64 23.10 2011
Winnipeg - Manitoba 11.00 14.00 21.63 2010
Fredericton - New Brunswick 10.00 13.68 19.81 2010
Halifax - Nova Scotia 10.50 15.05 22.00 2010
Toronto - Ontario 11.31 15.87 22.62 2010
Ottawa - Ontario 11.00 14.38 19.00 2010
Windsor / Sarnia - Ontario 10.40 13.71 18.87 2010
Kitchener/ Waterloo / Barrie / Guelph - Ontario 10.80 14.83 20.58 2010
Prince Edward Island 9.50 13.40 24.15 2011
Montreal - Quebec 9.00 12.00 17.00 2007
Saskatoon and Rural West - Saskatchewan 9.85 16.14 22.30 2011





* 5th percentile, median, 95th percentile bands used.